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Discussion Starter #1
Hi...how is everyone's paint holding up? I have less than 3000km and 3 chips to fix..is paint soft?One on leading edge of hood..one right where windshield meets roof and drivers side fender :crying:
 

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What kind of roads have you been driving on? Would you say it's pretty "normal" conditions, or do you drive through some areas that might make you a bit more prone to such events?
 

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Discussion Starter #4
Chipped...havent been anywhere that is out of the norm...no sand on roads yet..**** no snow...could have been that roady to ottawa my wife took...hood deflector going on this weekend..my 2013 Corolla didnt have these issues...see if deflector helps..
 

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At 5,350 miles and I have already had 8 paint chips... I am beyond concerned at this point the Electric Blue is DEFINITELY soft paint. When I say chips some of them are not bigger than the tip of a pencil, but it hasn't even been to the dealer for it's 10k mile free oil change yet. I've also taken a rock about the size of a kiwi fruit to the front bumper that went completely through the paint all the way to the black urethane. That left a 1/3rd of an inch gash in the urethane as well. I have just been covering the chips with touch up paint for now. It should be noted even if I had bought the entire front end bra that is sold I'd still have 3-4 of the chips as they are well above the first 5-6 inches of the front hood.

My 2005 Scion XB Camouflage Metallic [Green] had the same problem with paint chipping. This sucks.
 

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I'm a little anal, so I had about $800 worth of xpel applied. I also had the door sills covered. The first thing I've always done with my new cars is have clear bra applied.
 

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I think its from the paint being too hard. Anyway I got a chip bringing the IM home from the dealer for the first time. I think we all should contact Toyota and make a complaint about this potential problem. By the way mine is silver.
 

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Discussion Starter #9
I have notified both Scion and let my dealership know..this is from Scion..

Thank you for your recent correspondence concerning your 2016 Scion iM.

Please be assured that we certainly do not like to see our customers experience the frustration and inconvenience that are associated with unexpected repairs. It is the desire of Scion Canada to provide sound, durable and reliable vehicles which will require a minimum of service and not only meet, but exceed our customers' expectations. However, there remain instances, such as you have encountered, where difficulties will arise.

Scion Canada has a very comprehensive warranty that will cover the costs of repairing your vehicle when a difficulty arises as the result of a manufacturing defect experienced within the parameters of the warranty. Our commitment to you is to repair your vehicle according to the terms of the Scion's new vehicle warranty.

We thank you again for taking the time to contact us and for allowing us the opportunity to comment. A copy of your correspondence has been forwarded to the appropriate departments within Scion Canada for their information.

Sincerely,

Christopher Krascek
Customer Interaction Centre
Scion Division
 

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I have a white iM with 2400 miles and have three noticeable chips on the front bumper. I also feel the paint is thin. I had a 2004 white Scion Xa prior to purchasing the iM and had similar issues.
 

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I have a white iM with 2400 miles and have three noticeable chips on the front bumper. I also feel the paint is thin. I had a 2004 white Scion Xa prior to purchasing the iM and had similar issues.
Have you had a chance to look at other iM's that have racked up miles on them?
 

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No. There aren't many around. My larger concern is the CVT vibration issue I'm experiencing which has me about to trade this car in.
 

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Knowing most cars have easily chipped paint these days and being on my fourth, I bought protection (clear wrap). No damage whatsoever after 2,200km.
 

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Knowing most cars have easily chipped paint these days and being on my fourth, I bought protection (clear wrap). No damage whatsoever after 2,200km.

I read somewhere that it is the paint nowadays. It is all the result of environmental movement. They are going to less sturdy paint because of the fumes. This kind of explains why I have been noticing late model cars, regardless of make, are experiencing a lot of early oxidation.
 

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I read somewhere that it is the paint nowadays. It is all the result of environmental movement. They are going to less sturdy paint because of the fumes. This kind of explains why I have been noticing late model cars, regardless of make, are experiencing a lot of early oxidation.
It's both a positive and a negative, in my mind. Some current paints have also proven more durable than others. Some may chip on impact, while others while just flake off in the long run. Fun stuff.
 

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Please be assured that we certainly do not like to see our customers experience the frustration and inconvenience that are associated with unexpected repairs. It is the desire of Scion Canada to provide sound, durable and reliable vehicles which will require a minimum of service and not only meet, but exceed our customers' expectations. However, there remain instances, such as you have encountered, where difficulties will arise.

Scion Canada has a very comprehensive warranty that will cover the costs of repairing your vehicle when a difficulty arises as the result of a manufacturing defect experienced within the parameters of the warranty. Our commitment to you is to repair your vehicle according to the terms of the Scion's new vehicle warranty.

We thank you again for taking the time to contact us and for allowing us the opportunity to comment. A copy of your correspondence has been forwarded to the appropriate departments within Scion Canada for their information.

Sincerely,

Christopher Krascek
Customer Interaction Centre
Scion Division
Does that mean they won't do anything or are they saying it'll be fixed under warranty?
 

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I stumbled across this post after my Blizzard Pearl 2016 Scion IM got 2 chips in the paint the first 3000 miles. I was putting the cover on the car today and discovered a third chip. Two are on the lower side of the front bumper- one chip on each side and the other is on the front edge of the hood on the driver's side. I searched Google to see if others had noticed unusual amount of chipping within the first few thousand miles. My car still has under 3,500 miles on it.

I think it is a LOT more than ever appeared on my 2005 Scion XB or my 1998 Camry, both of which were purchased new. I am wondering if the color of paint is the culprit or all colors are having this issue.
 

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I honestly cannot see anyone making a successful warranty claim for paint chip damage. A paint chip is an impact damage and I don't think you can reasonably expect warranty coverage for accidental damage. Infact I've never heard of anyone successfully claiming that sort of damage. It is almost impossible to claim on actual paint defects let alone damage caused by flying debris.


As for cars being better or worse, having owned and driven a number of new cars since the mid 1980s, these Toyotas are actually better than anything else I have owned in the past. Every car I have owned has amassed a significant number of chips no matter how careful I have been and no matter how careful I try to be around other cars. My Corolla hatch has actually done better than any other car - I think I have gotten two very small chips - one each on the rocker panels (lowest side panel to the road surface) and a couple on the left side of the front bumper - the left here in Australia being the side nearest the edge of the road of course where you find much more debris.


These cars actually have a hardened paint applied to the bonnet. To quote the official factory service documentation (literally a copy /paste):

Anti-chipping Application: To help prevent the paint from chipping, anti-chipping paint is applied to the hood panel.
 

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3 days after getting mine...was on the freeway....some truck 2 or 3 cars ahead of me threw a bunch of asphalt or rocks...flew and hit the cars in front of me including mine...Got multiple cgips on Hood, Bumper & some chips on the windshield too....I was pissed.

Had to buy some touch-up paint from the dealership and fixed the chips as best as I could.
 
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