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Hi guys, I'm posting in behalf of our awesome 2016 IM...
we're having an oil leaking problem after a regular oil change. We did oil and filters like a month ago and it was the first time we didn't take the car into a dealership, but instead a well reputed shop nearby. (You know, 5-star google review, everybody takes theirs cars there kind of shop..and very friendly and honest guys).
But last week while coming back from work the car started buzzing and the oil's low pressure warning came into the display, for a second and then faded. We even didn't have time to read the message completely but were able to notice the words low and oil. Gladly we were less than half mile from home so she came back,
parked.. then we freak out together, check the oil level (that seemed to be overfilled, it was at night and difficult to look at), so the next morning we towed the car towards the shop for a check. When towing we noticed the oil stain under where the car was parked, and at the shop they noticed the dripping at the drain plug, so they tighten it, and we're ready to go.
Yesterday we parked the car on a different spot, to verify that it wasn't leaking anymore, and I just moved the car and I saw that there was a oil leak under the car again.
It seemed to me that these guys (and maybe not the owners, but some tech) don't know what they're doing..or didn't care that much... I don't think they under-tighten the draining plug for a second time... so maybe they put the o-ring in wrong position? who knows.. my problem is that I don't know whether to take the car to this shop one more time, or to the dealership or other shop and be charged for a simple thing... The fact also is that last time we went to the dealership, we went there for a software update and they tried dishonestly to make us do some unnecessary things, so we don't trust the dealership either.
How would you guys proceed in this situation? Take it to another shop and start a battle with the first one to cover the cost maybe it's too much...
Thanks!
we're having an oil leaking problem after a regular oil change. We did oil and filters like a month ago and it was the first time we didn't take the car into a dealership, but instead a well reputed shop nearby. (You know, 5-star google review, everybody takes theirs cars there kind of shop..and very friendly and honest guys).
But last week while coming back from work the car started buzzing and the oil's low pressure warning came into the display, for a second and then faded. We even didn't have time to read the message completely but were able to notice the words low and oil. Gladly we were less than half mile from home so she came back,
parked.. then we freak out together, check the oil level (that seemed to be overfilled, it was at night and difficult to look at), so the next morning we towed the car towards the shop for a check. When towing we noticed the oil stain under where the car was parked, and at the shop they noticed the dripping at the drain plug, so they tighten it, and we're ready to go.
Yesterday we parked the car on a different spot, to verify that it wasn't leaking anymore, and I just moved the car and I saw that there was a oil leak under the car again.
It seemed to me that these guys (and maybe not the owners, but some tech) don't know what they're doing..or didn't care that much... I don't think they under-tighten the draining plug for a second time... so maybe they put the o-ring in wrong position? who knows.. my problem is that I don't know whether to take the car to this shop one more time, or to the dealership or other shop and be charged for a simple thing... The fact also is that last time we went to the dealership, we went there for a software update and they tried dishonestly to make us do some unnecessary things, so we don't trust the dealership either.
How would you guys proceed in this situation? Take it to another shop and start a battle with the first one to cover the cost maybe it's too much...
Thanks!