Hi everyone,
I've been having this issue ever since I switched over from iOS to Android. Whenever I make a call either through my Google Pixel 2 (I have also tried this with an original Google Pixel XL with the same results), my stock headunit will display the call as "Private Call" and won't list the phone number. The contacts list and everything else show up just fine (sms, contacts, favorite, call history, etc...). But whenever a call is placed, it doesn't list either the number nor the contact name, just "Private Call" (also does not show the call time/duration).
When a call is received, the contact name and number do show up as they are supposed to.
I am currently with Verizon, and have contacted them, Toyota, and Google regarding this issue.
Toyota told me that the Pixel 2 is "too new" for the head unit, thus why it doesn't display correctly. I did tell them I tried it with a regular Pixel XL (which is on their supported phone list for this vehicle) with the same results and they didn't have any answer for me.
Verizon answered me exactly how I would expect which is to talk to Google and Toyota.
Google tried the hardest to help me, with spending around an hour or so toying around with different phone settings and even doing a factory reset, none of which ended up working.
I wanted to see if anyone has had this issue as well as it is quite annoying.
Below is the picture of the issue. Any help is greatly appreciated, thanks!
I've been having this issue ever since I switched over from iOS to Android. Whenever I make a call either through my Google Pixel 2 (I have also tried this with an original Google Pixel XL with the same results), my stock headunit will display the call as "Private Call" and won't list the phone number. The contacts list and everything else show up just fine (sms, contacts, favorite, call history, etc...). But whenever a call is placed, it doesn't list either the number nor the contact name, just "Private Call" (also does not show the call time/duration).
When a call is received, the contact name and number do show up as they are supposed to.
I am currently with Verizon, and have contacted them, Toyota, and Google regarding this issue.
Toyota told me that the Pixel 2 is "too new" for the head unit, thus why it doesn't display correctly. I did tell them I tried it with a regular Pixel XL (which is on their supported phone list for this vehicle) with the same results and they didn't have any answer for me.
Verizon answered me exactly how I would expect which is to talk to Google and Toyota.
Google tried the hardest to help me, with spending around an hour or so toying around with different phone settings and even doing a factory reset, none of which ended up working.
I wanted to see if anyone has had this issue as well as it is quite annoying.
Below is the picture of the issue. Any help is greatly appreciated, thanks!
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